- Open https://security.microsoft.com/quarantine in your internet browser.
- Log in with your Microsoft 365 account
- You will see a page with a list of your quarantined emails:
-
Click on the email you want to release to open the following pop up
You can then select the following actions from the action bar under the subject line. See more options by clicking on the 3 dots on the right side.*
- Release email: Delivers the message to your Inbox.
- View message headers: Choose this link to see the message header text. The Message header flyout appears with the following links:
- Preview message: In the flyout that appears, choose one of the following tabs:
- Source: Shows the HTML version of the message body with all links disabled.
- Plain text: Shows the message body in plain text.
- Remove from quarantine: After you click Yes in the warning that appears, the message is immediately deleted without being sent to the original recipients.
- Block sender: Add the sender to the Blocked Senders list in your mailbox.
*Not all options are available depending on how your IT admin has configured quarantine.
If you have any questions or concerns, please reach out to Business Cloud at support@businesscloud.ca or (416) 900-6025x1 and we'll help you with the process.