You may use these codes/shortcuts on any RingCentral provisioned desk phones or RingCentral
Phone for Desktop and Mobile.
| FUNCTION | KEYCODE | DETAILS |
| Open the Interactive Voice Response (IVR) | * | When calling your extension or Direct Number, press * to open the RingCentral Interactive Voice Response. |
| Call Flip | *1-8 | During an active call, press *1 up to 8, to initiate Call Flip. |
| Call Recording Start / End | *9 | During an active call, press *9 to Start / End the Call Recording. See On-Demand Call Recording. |
| Caller ID Block | *67 + 10 Digit Number | When placing an outgoing call, dial *67 before the 10 Digit Number to Block your outgoing caller ID on a per-call basis. |
| Intercom Call | *85 + Ext Number | Dial *85 to initiate an Intercom call. Example: (*85102 for Ext 102) |
| Voicemail | *86 | Dial *86 on your RingCentral Desk phone to listen to your Voice Messages over the phone. For more information, see Checking your voicemail over the phone | RingCentral. |
| Call Park | *800-899 | Press * and then the Park Location Extension (ext 800 to 899) to pick up a Parked Call. For more information, see Parking a Call on your RingCentral Phone. |
| Call Return | *69 | Initiate an outgoing call to last incoming call in your Call logs. |
| Do-Not-Disturb | *37 | Press *37 to toggle DND (Do-not-Disturb) See Do-Not-Disturb and Call Queue availability for more information. |
| Hold | ## | Press ## to place an active call on hold. |
| Transfer to Voicemail | Cisco: Blind Transfer key | *0 | Ext number
Polycom: Transfer key | Blind key | *0 | Ext |
Sends caller directly to Voicemail. |
| Blind Transfer | ## Ext * or ## Ext # |
Blind Transfer from any phone.
For more information, see Transferring a Call Using Touch Tone Command. |
| Call Park | ##*3 |
Press ##*3 to Park a call an active call.
For more information, see Parking a Call on your RingCentral Phone. |
| External Transfer | ##*1<10 Digit Number> | This will transfer the call externally showing the original caller's ID, not the extension transferring it. |
| Internal Transfer | ## Ext # | This will transfer the call internally showing the original caller's ID, not the extension transferring it. |
| Connect Directly to Voicemail | # | When calling an extension, press the # key to go directly to the extension's voicemail.
NOTE: This command does not apply to Call Queues. |
| Page | *84 + group number + # | If your phone does not have a softkey for paging, you may dial *84 followed by the Group Number + #. Make your announcement and hang up when finished. |
| Mute Conference Bridge Music | *#903# | If you are the only participant on a RingCentral Conferencing Bridge, *#903# will mute the hold music. |
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