Please follow these instructions to install Business Cloud's security and monitoring software. This will assist us in determining the overall health of your machine, identify potential issues, facilitate remote screensharing connections, and protect your machine from suspicious applications.
- You will be provided an installer from a Business Cloud employee. Please make sure that you trust the sender of this file. It is an ".msi" file.
It will typically contain the name of your organization as the first part of the file name.
- Double-click on the file. You will see the following window or a progress bar.
- You may be asked to authenticate the program using UAC (user access control). Please click "Yes".
- That's it!
Your computer will take approximately 30 minutes to finish the installations and configuration settings in the background. Please leave it on during this time.