Advanced/Custom Rule for Voicemails for Out of Office

You can create rules for your voicemails to turn on a specific recording when you are out of the office and automatically revert back to standard when the time is up.

To Set an Advance Rule:

1. Log into RingCentral through the web
2. Select Settings
   
3. Select Call Handling & Forwarding
4. Choose Custom Rule
5. Click +Add Rule
6. Enter a title for your rule ie: Vacation May 2018
7. Select Next
8. Check Date and/or Time
9. Select Specific Date Range
10. Enter the Dates
    • Please be aware of the time
11. Select Next
12. Choose the Option
    • Forward Call will go to another employee
      • Choose Call Handling and Forwarding and select the employee to forward
    • Take Message Only will prompt your voicemail to be heard
      1. Record a new voicemail message
13. Select Save

★ Please note: This will not override any current settings you have. It will only take effect during the dates you selected in Step 9