RingCentral - Sending Faxes from Email
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- Fax Cover Sheet & Documents for Faxing
- The phone system will automatically generate a cover sheet, which includes the Company contact information
- Note where you have documents saved in Google Drive, or on the computer for later attachment
- Recipients
- In the To field, enter the fax number in this format: faxnumber@rcfax.com
- You can have multiple fax recipients in the To field just like any email
- Subject Line
- Important - Anything written in the subject line will appear in the notes or comments area of the automatically generated fax cover sheet.
- Body of the Email Message
- Anything that is written in the body of the message is not sent in the fax and will not impact the delivery of the fax.
- Any messages you intended for the recipient should be included in the subject line or an attachment
- Attachments
- Attached all documents
- The order in which they are attached in the order they will appear in the fax; thus, the fax cover sheet should be the first attachment
- If using “Insert files from Drive”, find the documents to fax and select the Attachment button in the bottom right corner of the window, then Insert
- Send
- When all the above steps are complete, send your email message and it will be delivered as a fax
- Note that there may be a delay up to about 10 minutes between the time you send and receive the acknowledgement
- Acknowledgement Email
- The message will have the subject line: “Fax Message Transmission Result…”
- The results will display the recipient fax number, date and time of transmission, as well as the attachment titles (no link to the docs)
- If you wish to view the attachments that were sent, you will need to search for the sent message in your email account
- Below is an example of the acknowledgement email you may see
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