Knowledge Base

Microsoft Office 365

• Outlook Advanced Tips and Tricks
• Outlook Advanced Tips and Tricks
• How to Set an Out-of-Office Message in Microsoft Teams
• How to Change your Background in Microsoft Teams
• Install Office 365 Apps
• How to manage sharing permissions in OneDrive

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Adobe Acrobat DC

• Download a PDF from Gmail and open with Adobe Acrobat DC
• How to add a new page from an existing file
• How to extract and create a new PDF from several pages
• How to replace a page in a PDF
• How to rotate pages in a PDF

Remote Access / Remote Desktop

• How to use Remote Access
• Remote Printing in Splashtop Streamer
• Remote Printing in Team Viewer
• Setting Up a Remote Access Account

G Suite

• How to Remove a GTempAccount
• Syncing Contacts Between Clio Manage and RingCentral
• Google Contacts: Group Contacts
• Create a Google Account using a non-Google Email
• Google Meet Tips & Tricks
• Google Meet Activities

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FAQ

• Recommended & Minimum System Requirements / Specifications
• Endpoint Security: 3rd Party Software Patch Management List
• Add and Remove Extensions in Chrome Webstore
• Benefits of 2-Step Verification
• How to View your Support Requests
• How to Install Business Cloud's Endpoint Security Package on a Windows Machine

See all 7 articles

Mobile Devices

• Sync Multiple Calendars with iOS and the Apple Calendar app
• Use TeamViewer on Android Phone
• How to Set Up a Mobile Signature on Android
• BlackBerry 10 Account Setup
• Renew Google Device Policy on iOS Devices
• Add Google Apps Device Policy

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RingCentral

• 3-Way Calling from a RingCentral Desk Phone
• Adding Numbers to Speed Dial/Favourites on a RingCentral Desk Phone
• Advanced/Custom Rule for Voicemails for Out of Office
• Call Handling Options
• Call Monitoring Using the RingCentral Desktop App
• Changing the Line Keys (Presence) on Your RingCentral Desk Phone Display

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Networks

• Retrieve windows 10 wireless password
• Internet Outage Process

LastPass

• Create a personal LastPass Account
• How to Use LastPass
• Clear LastPass Cache
• Using Google Authenticator with LastPass
• How to Change your LastPass Master Password

Windows / PC

• Chromebook Quick Start Guide
• Creating a Local/Offline Profile on a New Setup of Windows 10
• Change a Windows Login password

macOS

• Change a macOS User Account Password
• How to automatically mount network drives on macOS
• How to Create a Bootable macOS Mojave Install Drive with DiskMaker X
• How to factory reset a Mac - Intel Based
• How to find the model name and serial number of your Mac
• How to Grant Full Permissions to Zoom in MacOS

See all 14 articles

Announcements

• Support Improvements

Web Hosting FAQ

• What's included with Web Hosting?
• Bandwidth and Storage Capacity
• Create a Dev subdomain in a subdirectory on cPanel
• Create a Dev website/subdomain on cPanel, prior to site go-live when migrating from another host
• Hosting Nameservers
• How do I use PHP 4.4, 5.x?

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Other Apps

• Creating an Activity Template in Solve
• Google Authenticator App Installation and Setup
• GQueues Guide
• How to Submit a Receipt into ReceiptBank
• Slack: How to set a reminder
• Solve 360: Google Calendar Troubleshooting

See all 8 articles