Rumy Terzieva

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Activity overview

Latest activity by Rumy Terzieva
  • Rumy Terzieva created an article,

    Google Drive: Sharing With Non-Google Users

    I’ve been shared on a file. How do I access it? If you’ve been shared on a Google document or folder, but you do not have a Google account, it is easy to access this file. You will need to sign up ...

  • Rumy Terzieva created an article,

    How to Transfer Calls from your RingCentral Deskphone

    You can use touch-tone commands on your desk phone if it does not have a dedicated transfer button for transferring calls. You can use these touch-tone commands to transfer the call to another exte...

  • Rumy Terzieva created an article,

    How to Set Call Handling and Forwarding

    Log into your RingCentral Online account, and then click Settings. Click Call Handling & Forwarding.  Under User Hours > Incoming Calls Forward in this Order, configure how you want RingCentral to...

  • Rumy Terzieva created an article,

    Forgot password, or password incorrect - How to reset my password

    1. Click the reset your password link.   NOTE:  You will need to specify your Extension Number if there are two (2) or more Administrators on your RingCentral account to avoid confusion from resett...

  • Rumy Terzieva created an article,

    How to reset Password, PIN or Security Question

    1. Navigate to and log-in using your Google account. 2. Click the Settings tab along the top. 3. Under the User Details section, click Change Password. 4. Select th...

  • Rumy Terzieva created an article,

    Voicemail - Check messages over the phone

    Voicemail messages can be checked over the phone using your PIN and the phone keys.  IMPORTANT: You should have your PIN in order to check voicemails using your desk phone. What to do when you forg...

  • Rumy Terzieva created an article,

    RingCentral DTMF Codes -  * and # Commands

    You may use these codes/shortcuts on any RingCentral provisioned desk phones or RingCentral Phone for Desktop and Mobile. FUNCTION KEYCODE DETAILS Open the Interactive Voice Response (IVR) ...

  • Rumy Terzieva created an article,

    How to find the model name and serial number of your Mac

    Use About This Mac Choose About This Mac from the Apple menu () in the upper-left corner of your screen. About This Mac shows an overview of your Mac, including the name and version of its operat...

  • Rumy Terzieva created an article,

    Share a document and prompt the user to "Make a Copy"

    A typical case is a Google Doc that needs to be filled out individually by each respondent. Collaborators can enter the details in their own copy of the document without corrupting the original. Yo...

  • Rumy Terzieva created an article,

    How to delegate an account in Gmail

    You can grant access to your Gmail account by adding a delegate. This person can read, send, and delete messages for you. Add a delegate You can add up to 10 delegates. If you're using Gmail throug...