Jeremy Edgell

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Activity overview

Latest activity by Jeremy Edgell
  • Jeremy Edgell created an article,

    Incident Priority Statuses

    Our support system categorizes problems and incidents as one of four statuses: low, normal, high, and urgent.    Urgent A large number of users are affected Users are affected in a way that preven...

  • Jeremy Edgell created an article,

    Remove an Account from the Outlook Mobile App

    These instructions apply for both iOS and Android devices. This will remove an account from your Outlook Mobile App. Open the Outlook App Click the icon/initial/picture in the top left Click the g...

  • Jeremy Edgell created an article,

    Lifeist - Outlook Desktop Users - Migration Guide

    Note: this guide only applies if you are already using the Outlook desktop application on your computer. If you do not, please follow these instructions instead: Lifeist - Office 365 Migration Guid...

  • Jeremy Edgell created an article,

    Lifeist - Office 365 Migration Guide

    Note: these steps apply to signing into Microsoft 365 accounts in the browser on a desktop or laptop. If you are currently using Outlook on your computer, please follow these instructions instead: ...

  • Jeremy Edgell created an article,

    How to Set an Out-of-Office Message in Microsoft Teams

    In order to set an out-of-office auto-responder for Microsoft Teams, please follow the below instructions. If a colleague attempts to contact you while your out-of-office is active, they will recei...

  • Jeremy Edgell created an article,

    How to Change your Background in Microsoft Teams

    If you'd like to change your background for a Microsoft Teams video meeting, follow the below instructions. Note that your background will persist across all meetings until you change it again. If...

  • Jeremy Edgell created an article,

    Install Office 365 Apps

    In order to install Office 365 applications locally on your computer, you will need to log in to the online portal and download the installer. You will require an active license in order to do this...

  • Jeremy Edgell created an article,

    Enable Two-Factor Authentication for a Microsoft Account

    Sign in with your Microsoft credentials at https://account.microsoft.com/ Click Security on the top menu bar, then click Additional Security, or go the following URL: http://go.microsoft.com/fwlin...

  • Jeremy Edgell created an article,

    Creating a Local/Offline Profile on a New Setup of Windows 10

    Plug the computer into a power source, and turn it on Windows will begin to go through its initial setup process Once prompted, select Set up for personal use When asked to sign in with Microsoft,...

  • Jeremy Edgell created an article,

    Recommended & Minimum System Requirements / Specifications

    This is a guide for evaluating if a computer is sufficient or is in need of an upgrade. This is based on our own evaluation of the needs for general-purpose computing, not specific to the applicati...